![]() New feature acting in unexpected ways - well that will be met with silence. So - what's my problem with TickTick? Support basically doesn't exist. Microsoft ToDo (nee Wunderlist) was actually pretty good too but the mixing of work/home was not something I wanted. RTM is actually my favorite but like MinimaList it's essentially closed to itself. I don't think I'm going to renew and I think I'm going to go back to ToDoist. A better way, at least for me, would be to be able to have just a minimal free version and a separate premium one.I have been using TickTick over a year now and my subscription ends on Halloween this year. I don't need most of the premium features and I would like to remove all the nagging branding and icons. The premium tier seems a bit too gamified for my taste. It's great that I can find it on most of the platforms I use, as a standalone app, and not just a wrapped browser window - it shows skill and dedication by the developers which in turn makes me trust them more with my data. It hasn't failed me once, unlike Wunderlist for example. I like that TickTick is very powerful already in its free tier, I love that it's simple and polished, well designed and quick. This is the software which finally persuaded me to move away from carrying around physical, paper notebooks and start relying just on my phone and my computer as a to-do list. Please keep the software lean and usable. I rely on it daily and will continue to do so in the future. Quick, affordable (free), available (Android, Windows and Mac!) everywhere, good looking so it's easy to get other people in the company to use it and share the tasks. However, other than that, I love everything about this app/program. I guess one thing that I would like is for there to be an option on my watch to view ALL of my lists, and tasks, not just the ones that I've put a time limit on. This company has really thought it all through, and I love that. In all honesty, the only cons I have ever run into with TickTick were later discovered to be a user error on my part. It's extremely user friendly, and intuitive, and that can't be said about a lot of programs I tried. There are so many different ways to add, sort, and view your tasks. In fact, it was so easy, I began using it for my work life AND my personal life, with great ease and efficiency. I did not have to look up tutorials or "how-to" videos online in order to begin implementing it into my work day. TickTick is actually the only to-do list app/program I’ve been able to introduce to my own mother, and have her use daily for her own to-do lists - because it’s just that easy. It bridges the gap between all sorts of different areas, and I genuinely love it. ![]() It’s a program that can easily be used in not only your professional work life/career, but can also be a huge asset in your personal life/social schedule organization as well. TickTick has been the ONLY program (and I’ve tried many!) that has broken my “paper notes only” habit. Without reminders, if I forgot to look at the calendar (which I often forgot), I'd end up missing things. It didn't offer me reminders in the way that Google Calendar does, so it ended up being pretty ineffective for me. The idea of combining a calendar for those tasks that had a due date and a to-do list for tasks that didn't was very appealing. I liked the idea that I could use the software as a one-stop shopping for my calendar, to-do list, and more. No matter how good a software may otherwise be, if I'm not able to see that they're backed up by good customer service, they're just not a viable option. I would never recommend them to anyone for that reason alone. Their customer service absolutely destroyed them for me. I then sent an email to the email address listed in the Paypal dispute, and it was only after I finally messaged them on Facebook and stated that I would post negative reviews that I got any response from anyone at all. I had to open a dispute with Paypal, at which point it seems TickTick lied to Paypal because they closed my dispute saying that TickTick had issued the refund. Well after the 14-day window passed, they had not opened my emails or responded in any way. They offer a 14-day refund policy, so since I was within the 14 day window, I followed their steps to request a refund. However, I still felt it was useful for others and would have happily recommended it to others. In the end, I decided the software wasn't for me.
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